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STEAMe Privacy Policy

Last updated: May 23, 2025

Your privacy is important to us. It is the policy of STEAMe, LLC (“STEAMe”, “we”, “our”, “us”) to respect your privacy, and we are committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy describes how we collect, use, disclose, and process personal information about individuals who use our website, https://steame.com, other sites we own and operate, services, tools and features, or otherwise interact with us, including when an individual applies for a job with us (collectively, the “Services”).

Personal information is any information that relates to you as an individual and can reasonably be used to identify you. By using our Services, you accept and acknowledge that your personal information will be collected, processed and disclosed in accordance with this Privacy Policy. If you do not accept the collection and processing of your information in accordance with this Privacy Policy, we are unable to provide you with our Services and you should cease using our site. 

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy. This Privacy Policy does not apply to any of your activities after you leave our site.

In addition, this Privacy Policy describes our privacy practices where we are acting as the controller of personal information. However, this Privacy Policy does not cover or address how our customers may process personal information when they use our Services, or how we may process personal information on their behalf in accordance with their instructions where we are acting as their processor. As a result, if you are a learner using our Services, we recommend referring to and reviewing the privacy policy of the customer with which you have a relationship for information on how they engage processors, like us, to process personal information on their behalf as they are responsible for your personal information.

Information We Collect

Information we collect falls into one of two categories: "voluntarily provided" information and "automatically

collected" information.

"Voluntarily provided" information refers to any information you knowingly and actively provide us when using or participating in any of our Services.

"Automatically collected" information refers to any information automatically collected from you in the course of accessing our Services, including by using cookies and similar technologies.

Voluntarily Provided Personal Information

We may ask you to voluntarily provide personal information that we need in order to provide our Services. For example, when you sign up for our Services, submit content to us, subscribe to our newsletter or contact us, or apply for a job with us, we may collect the following categories of personal information:

  • Full Name
  • Email address
  • Phone/mobile number
  • Applicant details, such as information included in your resume or CV, references, and job history
  • Any additional personal information you chose to provide to us
Automatically Collected Information

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.

Please be aware that while this information may not be “personal information” by itself, it may be possible to combine it with other data to identify individual persons such that it would be considered “personal information” under applicable privacy laws.

When you visit our website or interact with our Services, we may also automatically collect data about your device, such as:

  • Device Type
  • Operating system
  • Unique device identifiers
  • Device settings
  • Geo-location data (e.g., IP address)

Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

  • Sign up for the Services
  • Sign up to receive updates from us via email or social media channels
  • Use a mobile device or web browser to access our content
  • Contact us via email, social media, or on any similar technologies
  • Apply for a job with us
  • When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

  • To provide you with our Services
  • For advertising and marketing, including to send you promotional information about our Services and information about third parties that we think may be of interest to you
  • To consider your employment application

We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, Our marketing and market research activities may uncover data and insights, which we may combine with information about how visitors use our site to improve our site and your experience on it.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we make commercially reasonable efforts to protect it from loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

Although we will do our best to protect the personal information you provide to us, no method of electronic transmission or storage is 100% secure and no one can guarantee absolute data security.

You are responsible for selecting any password and its overall security strength and ensuring the security of your own information within the bounds of our Services, for example, by ensuring you do not make your personal information publicly available via our platform.

How Long We Keep Your Personal Information

We keep your personal information only for as long as necessary. This time period may depend on what we are using your information for, in accordance with this Privacy Policy. For example, if you have provided us with personal information such as an email address when contacting us about a specific inquiry, we may retain this information for the duration of your inquiry remaining open as well as for our own records so we may effectively address similar inquiries in future. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.

When determining the length of time to retain your information, we consider various criteria, including whether we need the information to continue to provide you the Services, resolve a dispute, enforce our contractual agreements, prevent harm, promote safety, security and integrity, or protect ourselves, including our rights, property or products.

Children's Privacy

Our Services are not intended at children under the age of 13 and we do not knowingly collect personal information about children under 13. If we become aware that we have unknowingly collected information about a child under 13 years of age, we will make commercially reasonable efforts to delete such information. If you are the parent or guardian of a child under 13 years of age who has provided us with their personal information, you may contact us using the below information to request that it be deleted.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • a parent, subsidiary or affiliate of our company
  • third-party service providers who provide their services in support of our Services, including (without limitation) IT service providers, data storage providers, hosting and server providers, analytics providers, error loggers, debt collectors, maintenance or problem-solving providers, marketing providers, professional advisors, and payment systems operators
  • our employees, contractors, and/or related entities
  • our existing or potential agents or business partners
  • credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
  • courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights

In addition, if we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, your personal information may be included among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information.

Third-party service providers we currently use include:

  • Google Analytics
  • HubSpot
  • Microsoft Azure
  • WorkOS

Controlling Your Personal Information

Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our Services or prevent us from providing you our Services.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy.

Marketing communications: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. We may need to request specific information from you to help us confirm your identity. To unsubscribe from our email database, please contact us using the details provided in this Privacy Policy or opt-out using the opt-out facilities provided in the communication.

Changes to This Policy

At our discretion, we may change our Privacy Policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this Privacy Policy, we will post the changes here at the same link by which you are accessing this Privacy Policy and will take additional steps as required by applicable law.

Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. Like many websites, our website is not designed to respond to such signals, and we do not use or disclose your information in any way that would legally require us to recognize opt-out preference signals.

California Residents

This section applies to you only if you are a California resident (“resident” or “residents”). For purposes of this section, “personal information” is used as defined under the California Consumer Privacy Act (“CCPA”). We do not collect any “sensitive information” as that term is defined under the CCPA.

Collection of Personal Information

In the preceding 12 months, we have collected the following categories of personal information enumerated in the CCPA:

  • Identifiers, such as name, email address, phone number, and IP address
  • Geolocation data
  • Professional or employment-related information such as title of profession, employer, and professional background
  • Non-public education information collected by certain federally funded institutions such as education records

For more details on information we collect, including the sources we receive information from, review the “Information We Collect” section above. We collect and use these categories of personal information for the specific business purposes described in the "Collection and Use of Information" section, including to provide and manage our Services. The criteria we use to determine how long to retain your personal information is described in the section above, “How Long We Keep Your Personal Information.”

In the preceding 12 months, we have disclosed personal information for the following business or commercial purposes:

  • to communicate with you, provide you with Services, and to market to you
  • to maintain and secure your account with us
  • to evaluate your candidacy and process your application for employment

Selling and/or Sharing of Personal Information

We do not “sell” or “share” (as those terms are defined under the CCPA) personal information, nor have we done so in the preceding 12 months. Further, we do not have actual knowledge that we “sell” or “share” personal information of residents under 16 years of age.

Your California Privacy Rights

As a California resident, you may have the rights listed below in relation to personal information that we have collected about you. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. 

  • Right to know. You have the right to request the following from us:
    • The categories of personal information we have collected about you;
    • The categories of sources from which the personal information was collected;
    • The categories of third parties to whom the personal information was disclosed for a business purpose;
    • The business or commercial purpose for collecting the personal information; and
    • The specific pieces of personal information we have collected about you.
  • Right to Delete. You have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You have a right to request that we correct inaccurate personal information we maintain about you.

You may exercise any of these rights by contacting us using the information provided below. We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address, government issued ID or date of birth, before providing a substantive response to the request. You may designate, in writing or through a power of attorney document, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us.

To exercise any of these rights, please contact us using the details provided in this Privacy Policy below, under “Contact Us".

Contact Us

For any questions or concerns regarding this Privacy Policy or how we use your personal information, you may email us at support@steame.com or contact us at 312-748-3757.