Automated Engagements

Engage Talent At Scale

Keep learners engaged from enrollment through retention. STEAMe’s AI-powered outreach automates check-ins, aids job searches, and alerts staff when learners need help most.

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An graphic of a blue STEAMe person walking along a pathway representing their journey to a job, with yellow phones as automated checkpoints along the way.

Coaching Capacity
Constraints

Coaches spend hours on manual follow-ups instead of coaching. Limited capacity means learners miss timely support and stop-out.

Hidden Learner Barriers

Without proactive touchpoints, challenges go unseen—delaying interventions and access to critical wraparound support.

Limited Risk
Detection

Lagging or incomplete data hides who’s at risk, who’s disengaging, and where teams should focus their energy.

Missing Outcomes Visibility

Without structured engagement, job status, income, and next steps go uncaptured—weakening reporting and sustainability.

Features of Auto Engagements

AI-Powered Text Outreach & Conversations

Send personalized, dynamic texts at scale
Automate outreach to targeted learner groups
Trigger messages at key milestones and risk moments
Leverage STEAMe’s automated engagement library for enrollment, persistence, job search, and retention.

An Engagements configuration screen for the Wellness Check with audience details. Overlaid is a phone with a text conversation between an AI bot and a learner showing that the learner is struggling with exams and they would like a coach check-in.

Real Time Learner Updates

Auto-capture and manage text consents
View complete engagement history in the learner record
Track delivery and response rates in sortable learner lists

A learner record with two summaries of AI conversations: one with the Pre-hiring Check and one with the Hiring Check. Overlaid is a sample of a transcript of the conversation between the AI bot and the learners.

Structured Data & Risk Detection

Automatically extract and store structured outcome data from conversations
Capture critical signals like support needs, income, and satisfaction
Detect disengagement patterns in message responses
Surface at-risk learners based on inactivity or missed milestones

A phone with a text conversation between an AI bot and a learner showing that bot is collecting job outcomes. Overlaid on the phone a section of the learner record that's being updated in real-time with structured job outcome data.

Integrated Referrals & Recommendations

Route learners to wraparound support through referral workflows
Trigger job recommendations based on conversation insights
Share next-best training to keep learners progressing

A phone with a text conversations between an AI bot and a learner showing that the bot is providing direct referrals to a support the learner needs. Overlaid is the direct referral being documented on the learner record.

the steame advantage

STEAMe’s Automated Engagements blend AI with human touch—helping navigators reach more learners, intervene faster, deliver wraparound support, and capture hard-to-get outcome data.

Smart, Timely Outreach

Automates check-ins and follow-ups so no learner falls through the cracks.

Early Intervention

Surface risk signals early and prompt action before learners disengage.

Faster Support Connections

Route learners to the right local support and partner services.

Human & AI Collaboration

Blend automated messaging with personalized coaching to reach learners at scale.

Synced Progress & Outcomes

Keep learner records updated in real-time for transparent progress and outcome reporting.

Automated Engagements

Engage Talent At Scale